Privacy Policy

Your privacy is important to us. Here is our privacy policy

Privacy Policy

Privacy Policy

What is the purpose?

At The Plough and Fleece we are committed to protecting the privacy of our customers, suppliers, employees and others who come into contact with our business. Our Privacy Policy details what personal information we collect about you, how we use that information and the rights you have in this respect.

It is our responsibility to ensure that we collect, process, store and dispose of personal data in line with The General Data Protection Regulations (GDPR). We feel that the development of GDPR is positive and, redressing the balance of power between customers and companies, and making us strive to be better. We recognise the need to commit to innovate and continually improve our Privacy Policy to enhance our performance and to ensure we fulfil our compliance obligations.

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Who is Responsible?

The Plough and Fleece is responsible for your data and is known as the “Controller” of the data that you provide to us.

What will we do?

At The Plough and Fleece when we say we are going to do something – we do it. We will do our upmost to protect your data and what we collect and why is listed below.

What types of data do we collect?

Personal Data: We collect basic personal data about you, including name, email address and phone number etc.

Payment Data: We collect payment data that is needed to process payments.

How do we collect your data?

We collect your data via several means, including:

  1. When booking and attending events
  2. When you contact The Plough and Fleece by email or by telephone
Why do we need your data?

We need your data in order to provide you with the services you have requested, as well as provide you with on-going updates, such as newsletters. We do not collect any personal data from you that we do not need, to provide and oversee this service for you. You may choose not to provide your personal data to us, however, this may prevent us from providing you with what you request, and we will notify you accordingly.

What do we do with your data?

We may use your data for the following purposes (“Permitted Purposes”):

  1. to provide you with the services requested by you
  2. for insurance purposes dealing with claims made against or by The Plough and Fleece; this may include passing details onto The Plough and Fleece’s insurers, insurance claim handlers, loss adjusters or legal advisers
  3. to comply with court orders and exercise and/or defend our legal rights
How long do we keep your data?

Our standard policy is to retain data and information for only as long as it is necessary to meet the purpose(s) for which it is collected (e.g. UK tax law dictates the retention period for financial data). After this time has passed, it is then disposed of in a methodical and secure way.

What are your rights?

As an individual, you have certain rights over your personal data, which as a data controller The Plough and Fleece are responsible for fulfilling these rights.

Access to you data

You have the right of access to the personal data held by The Plough and Fleece.

Updating your data

You have the right for the information we collect about yourself to be accurate and up-to date.

Withdrawal of consent

You have the right to withdraw consent for The Plough and Fleece to store your personal data, providing it does not conflict with any legal, regulatory or contractual obligations.

Other data subject rights

This Privacy Policy is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and updates referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability

Is your data safe?

As our customer, we have a legitimate interest in retaining and using this information to provide the contracted services. We promise to keep this information secure by using the best technological solutions available. We promise not to sell your personal data and restrict our data processing to meet the commitments to customers in the provision of services and any legal requirements incumbent upon us.

We will ensure that any processing of your data is performed securely and is protected against unauthorised access, unlawful processing and against accidental loss, destruction or damage.

If we employ a third party to assist in processing your data, we shall ensure they comply with all GDPR and this Privacy Policy.

Disposing of your data?

When disposing of personal data, we promise to do so securely by;

  1. Data stored on file servers shall be securely deleted.
  2. Where third-parties hold data on our behalf we will ensure that data disposal mechanisms are GDPR compliant.
  3. Personal data in hardcopy format shall be securely destroyed on-site using appropriate shredders
Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Review of this Privacy Policy

We reserve the right to update and change this Privacy Policy to reflect any changes in the way in which we process your data or changing legal requirements. We will review this Privacy Policy at least once every twelve months. In case of any such changes, we will update this document and publish such changes on our website.

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